FAQ

Frequently Asked Questions

Do you offer a free trial?

Yes, we offer a free plan with 30 minutes of transcribing.

Can I cancel my subscription?

You can cancel your subscription at any time. You can do this from your account settings.

Where can I find my invoices?

You can find your invoices in your account settings.

What payment methods do you accept? Is payment secure?

We accept all major credit cards. Your payment is securely proccessed using Stripe. We do not store any of your credit card information.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time. You can do this from your account settings.

Can I get a refund?

We incur expense for every credit you use, thus it is not feasible for us to provide you with a refund.